Installation and configuration
An installation starts with the way your business uses Sage 50: the computers involved, company data, users, and related systems. Our certified technicians help plan the setup or upgrade, configure the software you already own, and check that your team can complete its everyday work.
- Pre-installation planning and review of your existing setup
- Software deployment, company configuration, and data migration when needed
- Integration checks, testing, and an introduction to the new setup
Troubleshooting and technical assistance
Errors, slow performance, or inconsistent information can interrupt invoicing, payments, and reporting. We discuss the symptoms and recent changes, then investigate the cause. Remote diagnostics, software updates, data repair, and more complex configuration work can be considered as part of the agreed scope.
- Describe which task fails and whether other users see the same issue
- Have the exact error message and software version available
- Discuss remote or on-site assistance and ongoing support needs
Training around your team’s work
Training is useful for new staff as well as experienced users who want to make better use of the software. Sessions can cover Sage 50 navigation, financial reports, receivables and payables, inventory, payroll workflows, or more advanced features. We use practical examples so your staff can connect the lesson to its daily tasks.
- Focused help with one workflow or a broader training plan
- Examples and exercises based on the work your staff performs
- Discussion of delivery options, scheduling, and follow-up questions
An ongoing support relationship
Our aim is to help you understand your software as well as resolve the immediate question. PCO can review recurring problems, identify workflow improvements, and discuss proactive maintenance or continuing support. The arrangement starts with your priorities and the level of help your business needs.
