Disaster Recovery & Repair

Assess what happened before changing the files

Hardware failure, an interrupted update, a power outage, accidental changes, or a damaged file can make accounting information unavailable. We discuss the incident, what still works, and the backups you have. Those details help establish the next recovery step and the records most important to restoring daily operations.

Backup restoration and data repair

PCO reviews available backup copies and recovery options, and can undertake restoration or repair where feasible. The work may include checking whether a backup is usable, examining damaged Sage 50 data, and validating recovered records and balances. Recovery results depend on the condition of the files and the backups available.

A recovery plan your staff can use

Preparation gives your team a clearer response when something goes wrong. We can work with you on backup schedules, storage locations, responsibilities, and the steps for restoring service. Off-site or redundant storage and periodic restore tests can be discussed as part of that plan.

• Identify critical data and how frequently it changes
• Document backup locations and who can access them
• Define the recovery steps and the order in which work resumes
• Review recovery procedures with the people who will use them

Prevention, training, and continuing support

The original service scope also includes data protection, staff awareness, and ongoing monitoring. We can discuss secure data handling, access controls, cybersecurity and data loss prevention needs, and any specialist work your environment requires. A review after an incident helps identify changes to backups, procedures, or staff training.